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Consumer Alert - HURD Windows and Doors

Spiral, Spinning Horizontal Line

The pictures are Hurd windows and doors.  They are about 11 years old (1 year out of warranty). 
 
Do not buy Hurd windows unless you want to have this happen to you.  The company has not been responsive.  Don't make the same mistake.
 
They are horrible - and replacing them will cost $$$$$$$$.

Update Nov. 2006 -
 
I just came across the following information -- apparently I am not the first person to have this problem (again, something the company never advised me of):
 
HURD'S HEAT: Ct OKs Settlement for Fog-up Hurd Millwork Windows & Doors
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A proposed settlement has been reached in a nationwide class action lawsuit concerning Hurd Millwork Heat Mirror(TM) Windows and Doors.  Under the terms of the proposed settlement, owners of Hurd's Heat Mirror(TM) products manufactured between January 1, 1990 and January 11, 1999 will be eligible for certain warranty enhancements and door and window replacement including credit for labor.

The affected windows and doors are sealed with Bostik 3190-HM sealant.  The windows and doors incorporate a technology that utilizes a thin reflective plastic film between the glass lites.

The complaint alleges that the seals on the windows and doors prematurely fail, causing the windows to fog-up resulting in permanent obstruction of vision through the glass unit.

Hurd windows are identified by a "Hurd" logo or numbers stamped on the spacer bar, or on the crank handles of casement and awning windows and on the door handles of most Hurd patio doors. A full description of affected products and identification methods can be found on the Web:
http://www.hurdclaims.comor by requesting a legal notice packet from the notice/claims administrator by calling toll-free, 800-708-2425.

The Court has preliminarily approved the Settlement. The Court will hold a final hearing on March 30, 2000 to consider whether the Settlement is fair, reasonable and adequate and in the best interest of the Class.
Class members have a right to appear at the hearing and to be heard either in support of, or in opposition to, the Settlement. Class members who wish to opt-out of the settlement must notify class counsel and the notice administrator by March 20, 2000.

Persons who think they are members of the class and would like to receive written settlement notice, which includes a Claim Form and Instructions On How to Opt Out, can obtain complete information by calling 800-708-2425, or visiting the Website at
http://www.hurdclaims.com

Contact: Tom Cochran, Esq., 509-624-5265, or Brian Strange, Esq., 310-207-5055, both of Witherspoon Kelley/Strange & Hoey

Coming soon - I will post my email back and forth with the company and I will track down (I hope) information concerning the settlement above and see if it really ever occurred.

My Hurd windows!
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Don't make this mistake

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